Me han renovado sin autorizarlo y antes de tiempo

CCleaner for Windows
1

el pasado 16 de mayo me han cobrado 39.95 euros de renovacion de licencia de c cleaner sin autorizarlo y sin llegar al temino de licencia ,por lo que solicito la devolucion de dicho importe o tendre que reclamarlo judicialmente,no hay manera de contactar con ustedes,gracias

Google Translate:

On May 16, I was charged €39.95 for renewing my C Cleaner license without authorization and without reaching the end of the license. I therefore request a refund of this amount or will I have to claim it legally? There is no way to contact you. Thank you.

2

We do not have access to accounts/billing/licencing here, this is a user forum.

You will need to contact support for licencing and account issues.

You can raise a support ticket by using the form here: CCleaner Support Community

However you should note that support are slow to answer these days and it can take a week or more for a registered customer to get a reply.

Further you should note that the automatic support queue works off email addresses.
If the email you use when sending the form is not showing as registered to a current valid licence then you may not be seen as someone who has (currently) paid for support.
As an apparent ‘non-payer request’ your request will be non-priority and it may be a very long time (month or more) before the system even shows your request to a support person.