I already have a license. Will purchasing an upgrade add-on to my existing license or reset it?
Depending on just how, and just when, you do it you could end up with 2 seperate subscriptions if you are not careful. (That happens quite often).
Your best option is to contact support and explain what you want; they are often also able to give you a reduced price too.
To start raise a support ticket by using this: Contact Form.
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
it should also open a ‘Live Chat’ where a virtual assistant will try to help you.
If the AI can’t help then you will be passed to a real person.
Note that you HAVE TO engage with the chat - If you just fill in the form and leave then you will not get a reply.