Licence reneval

Hello, I receive e-mails regarding problems with licence reneval problems (problems with payments).

  1. I cannot logon to my account using e-mail address, to which the remainder e-mails are sent and the reference number contained in the e-mail
  2. I receive two e-mails every time, each one concering the same reference number but different credit cards
  3. I do have a license, but with different reference number and there I can logon; but the licence expires in a month

BR,

Rafal

Hi @rprz,
Please contact our support team via the Contact Us form on our Help Centre.