Latest Version not working.

Hi, so I'm new the the forums and also Defraggler. I recently uploaded the program on my IBM ThinkPad model computer and for some reason, defrag as well as analysis options do not work. Instead a message appears "Closes...due to inconvenience". After, the window promptly closes. I am not quite sure if my other program DisKeeper Lite is interfering with the program. I hope this helps and I thank you for your service and help.

DEFRAGGLERPROB.jpg

DisKeeper should not be interfering.

I am not certain exactly why this occurs, but would you be able to provide more information?

For instance, perhaps give the versions of each item below

- Operating System

- Service Pack

- Defraggler

Thanks!

Yup me too.

XP SP3

DF: 2.01.239

Application event log:

Event ID: 1000

Faulting application defraggler.exe, Fault address 0x000ed364

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 46 61 69 6c ion Fail

0010: 75 72 65 20 20 64 65 66 ure def

0018: 72 61 67 67 6c 65 72 2e raggler.

0020: 65 78 65 20 32 2e 31 2e exe 2.1.

0028: 30 2e 32 33 39 20 69 6e 0.239 in

0030: 20 64 65 66 72 61 67 67 defragg

0038: 6c 65 72 2e 65 78 65 20 ler.exe

0040: 32 2e 31 2e 30 2e 32 33 2.1.0.23

0048: 39 20 61 74 20 6f 66 66 9 at off

0050: 73 65 74 20 30 30 30 65 set 000e

0058: 64 33 36 34 0d 0a d364..

DisKeeper should not be interfering.

I am not certain exactly why this occurs, but would you be able to provide more information?

For instance, perhaps give the versions of each item below

- Operating System

- Service Pack

- Defraggler

Thanks!