I just downloaded and installed CCleaner after seeing a recommendation for its use. The download and install appear to have completed successfully but I can't run the program. I've tried clicking on the desktop icon, clicking on the item in the Start menu and clicking on the file from Win Explorer and none of those methods will start the program. Should I uninstall and start over?
Thanks
where did u download it from?maybe re-download and re-install it?
or try this
go to start,go to run,and type CCleaner,press ok and it shud pop up.that work?
u dont have a firewall or a process guard stopping it from running?id say a reinstall will work fine
Hello JCK and welcome to the forum
When you download from the site, make sure you press save and not run.
Also read this
where did u download it from?maybe re-download and re-install it?or try this
go to start,go to run,and type CCleaner,press ok and it shud pop up.that work?
u dont have a firewall or a process guard stopping it from running?id say a reinstall will work fine
I downloaded from filehippo which I think is the main site. I did uninstall and reinstall but it still does not run. Going to "run" and entering cclenaer did not work either. I'm currently only using winxp firewall. Don't know about any oter "process guard"????
Hello JCK and welcome to the forumWhen you download from the site, make sure you press save and not run.
Also read this
I did use save and not run.
I also downloaded the VB file referenced in the link above, extracted the file and tried to run it. When I ran the file I got the following error: error registering the OCX C:\windows\system32\MSVBVM60.DLL
strange,the run thing shud have worked.you downloaded the version for win xp rite?really not sure why it wont run for you
JVK
Uninstall CCleaner, install the visual runtimes and then install CCleaner. Re-boot inbetween
Hopefully this should work