I ran the program( analyzed it then cleaned it and nothing changed) the Internet still is messed up, the virus still causes the computer to freeze and random pop-ups as usuall with this virus and the virus is old as well. There hasn't been any change, can u tell me why or what to do???
Please follow the steps here closely.
The second program THS has been running for an hour now and the screen is still just the background, why and is it even working?
Skip that step and move onto the others please