1. My original problem:
One 2Tb hard disk reformatted (only with data) by mistake.
2. Initial solution:
A week ago, I purchased Recuva licence. And I put to work on my reformatted disk, by mean OS. Windows 7 64bit.
3. Result:
Recuva failed for three times (it was frozen), when it reached 80% scan.
That is four days lost, because I can’t save the scan done, and the data still does not recover.
4. Pregunta:
As this program cannot solve the problem for which I bought it, how can I refund the purchase?