Hello. I am having BSOD (Blue Screen Of Death Issues) issues in recent days.
Ever since I installed my older internal PCI dial-up modem card inside my desktop computer, I have been receiving BSOD most (9 out of 10 times I'd say.) only during the final "Shutdown" stage with my Windows 7 Pro 6-bit OS. Windows runs great before, during and after startup and while Windows is running. I only get the BSOD issues a few seconds after I have commenced a system restart or system shutdown following the Windows "Shutdown" screen. System restarts are more common with BSODs than system shutdowns.
I have check my Device Manager for this Intel 536EP Modem and the device status (the driver) states that "this device is working properly.". It is from digital signer is: Microsoft Windows Hardware Compatibility Publisher. The driver provider: Intel Corporation. The drive date: 3/16/2005. The driver version: 4.80.12.0.
I ran a System File Checker (sfc /scannow) while in the Windows environment and it stated at the conclusion, "Windows Resource Protection didn't find any integrity violations."
Yes, obviously, you're going to say it is the added PCI dial-up modem hardware that is the issue and/or in combination with the driver. After I installed this hardware, this is when this BSOD issue all started. Yet, the driver does not show any issues as I have stated.
I have since removed this PCI dial-up modem and when I did the BSOD issues immediately stopped proving it is this piece of hardware as the root cause.
I was planning on using the dial-up modem for a Caller ID system that uses the modem in your Windows-based computer to monitor incoming phone calls. When a phone call is received, the program displays the Caller ID info on the computer screen. I have not configured this yet as I am trying to overcome this BSOD issue first.
Some stats: The dial-up modem is called a EZ Media Fax Modem - Internal PCI v.92/56Kbps with Intel Modem Chips v.92 and v.90. I have the original (standard) ASUS P5Q motherboard. I have a Motorola external broadband cable modem and a Linksys Dual-Band Wireless-N gigabit Router receiving a broadband communication. The telephone cord connected to this PCI dial-up modem is connected to a telephone splitter jack that is connected to my digital phone cable modem jack. I am running a dual boot situation with Windows 7 Pro 64-bit and a Windows 8 Pro 64-bit on different primary partitions on the same internal hard drive. I have provided 3 Windows Problem Signatures below for your inspection a varying times from Windows 7 Pro 64-bit. I have not received any BSODs with Windows 8 Pro 64-bit OS.
My question to you: Is there a way to get this added PCI dial-up modem to work with my system??? If you can help me, please suggest to me how I can still keep installed my added PCI dial-up modem and stop getting this BSOD issues???
Please reply.
Thank you!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88005EBAB20
BCP3: FFFFF88003977688
BCP4: FFFFF88003976EE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\030813-73164-01.dmp
C:\Users\TROY\AppData\Local\Temp\WER-88655-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft....88&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Approximate time of incident: 3-8-13 at 4:56 AM
***
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 44
BCP1: FFFFFA8000000000
BCP2: 0000000000000EAE
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\030813-60528-01.dmp
C:\Users\TROY\AppData\Local\Temp\WER-102945-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft....88&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Approximate time of incident: 3-8-13 at 3:42 PM
***
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88005C89DC6
BCP3: FFFFF8800980D6C8
BCP4: FFFFF8800980CF20
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\030913-64397-01.dmp
C:\Users\TROY\AppData\Local\Temp\WER-96112-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft....88&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Approximate time of incident: 3-9-13 at 4:11 PM[/size]