Installation

CCleaner for Windows CCleaner Windows Help Requests
1

Just installed the update. Did not ask for my name or license #. Is this ok?

2

If you are a paid user then, depending on how you updated, your licence information should have been copied across automatically. You can check here:

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3

I've repeated this process several times. The simple fact is that the key Piriform has repeatedly sent me is invalid, and there seems to be nothing I can do about. I need to reach a

customer service person. Their automated systems can't seem to help me. Thanks, Dean Anderson [phone number deleted]

4

@Dean Anderson I just checked your details. Your CCleaner Professional Plus licence key is valid and works - I just tried it myself personally and it activated perfectly.

Note that this licence is for PCs (not Macs). You can enter it in here.

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You'll need to put in your name (case sensitive and not email address) and usually safest to copy-paste your licence key - common issue is manually transcribing the letter "Z" as the number "2", the number "1" as the letter "I", etc.

5
1 hour ago, Dean Anderson said: 
<div class="ipsQuote_contents">
	<p>
		I've repeated this process several times.  The simple fact is that the key Piriform has repeatedly sent me is invalid, and there seems to be nothing I can do about.  I need to reach a 
	</p>

	<p>
		customer service person.  Their automated systems can't seem to help me. Thanks, Dean Anderson<strong> [phone number deleted]</strong>
	</p>
</div>

Please start a new thread as it well could be a wholly different issue from the OP