Incomplete report about RAM

Speccy Speccy Bug Reporting
1

With my PC configuration, the info shown about RAM are not complete: the memory type is recognized by Speccy as Unknown. 

The RAM I'm using is <strong>G.Skill Trident Z 3000 CL5 2x8GB (F4-3000C15D-16GTZB)</strong>.

speccyunknown1.png.cbdeccfc44e3b95e24ceca1ce7b6e463.png

speccyunknown2.thumb.png.cf0057e24a35e9b98682053e578ec1d7.png

S98RC-PC.txt

2

g'day simone and welcome to the forum.

can you start an elevated command prompt and type in this; wmic memorychip get manufacturer,banklabel,capacity,speed,devicelocator and cut/paste back what it produces.

3
6 hours ago, mta said: 
<div class="ipsQuote_contents">
	<p>
		g'day simone and welcome to the forum.
	</p>

	<p>
		can you start an elevated command prompt and type in this; <strong>wmic memorychip get manufacturer,banklabel,capacity,speed,devicelocator</strong> and cut/paste back what it produces.
	</p>
</div>

BankLabel Capacity DeviceLocator Manufacturer Speed 

BANK 1     8589934592  ChannelA-DIMM2  G-Skill       3001


BANK 3     8589934592  ChannelB-DIMM2  G-Skill       3001

4

Cheers.

looks like the firmware has the usual fields populated.

just Speccy that can't work something out!

you've done all you can, the Devs may eventually see this but if other Speccy issues are anything to judge off, don't hold your breathe waiting for acknowledgement or resolution.

5

a special edition? more voltage and more speed?

6
23 hours ago, mta said: 
<div class="ipsQuote_contents">
	<p>
		Cheers.
	</p>

	<p>
		looks like the firmware has the usual fields populated.
	</p>

	<p>
		just Speccy that can't work something out!
	</p>

	<p>
		you've done all you can, the Devs may eventually see this but if other Speccy issues are anything to judge off, don't hold your breathe waiting for acknowledgement or resolution.
	</p>
</div>

So you're confirming that's a Speccy related issue? Devs will see this report, or I need to send it outside the forum?

7 minutes ago, trium said: 
<div class="ipsQuote_contents">
	<p>
		a special edition? more voltage and more speed?
	</p>
</div>

In BIOS settings I've enabled the XMP profile, that let me able to reach 3000 Mhz of frequency (instead of the default 2133 Mhz). 

XMP profile - as you know - overwrites automatic DRAM values with fixed latency and voltage.


So there's no overclock.




Ps sorry for a little mistake in the main post: the <strong>DRAM frequency is 3000 Mhz</strong> (like reported here), <strong>and not 3200 Mhz</strong>.


I'll correct it asap!

7

Speccy also shows Unknown for my RAM, has done for ages. 

I think it's trying to display the memory type; DDR3, DDR4 etc and either can't find the info pre-set in the firmware or can't work it out based on internal logic.

yes the Admins/Devs will see this report however acknowledgements or responses are very rare.

8

... perhaps its not the right "jedec" spezifikation and the system cant sort your ram-modifikation to the right jedec-ram-profil/name

9
On 24.10.2018 at 22:02, Simone98RC said: 
<div class="ipsQuote_contents">
	<p>
		In BIOS settings I've enabled the XMP profile, <strong>that let me able</strong> to reach 3000 Mhz of frequency (instead of the default 2133 Mhz).
	</p>
</div>

whats with the default? can speccy show you the right ram-type?

10
On 26/10/2018 at 15:28, trium said: 
<div class="ipsQuote_contents">
	<p>
		whats with the default? can speccy show you the right ram-type?
	</p>
</div>

With default frequency and latency, I still see the Unknown RAM type.