iMac with windows 8 will not boot up after running CC cleaner

CCleaner for Windows
1

Hello,

I apologize if this is a duplicate post. I did not find one with my specific issue.

I am running an iMac with either windows 8 or 8.1.

I have used cc cleaner for about 6 months with no issues. However, after running it today, my computer shut down and will not boot up. On startup, I get parallel and horizontal lines across screen and nothing happens.

What is the solution?

Do I need to roll system back to before running cc cleaner? How do I do that?

Thanks for you help!!

2

Did you only run the cleaner section or did you attempt the registry section. What do you mean by "either windows 8 or 8.1" are you unsure if you updated to 8.1?

Edit (more questions)

Are you running boot camp or parrallels. I'm making an assumption that this regards the windows version of ccleaner, not the Macintosh version.

What version number of ccleaner

3

Yes, I can't remember if I updated to 8.1. I believe it is 8.0. I am running boot camp.

I don't have cc leaner open, it would of been the button on the bottom right of program. Opposite of 'analyze' on the bottom left. I did get a warning that "system files may be changed/removed". Bit I never had issue before so I clicked yes to proceed...

Ugh!

by rebooting computer, I get the sound computer turns on, but it will not boot into safe mode by pressing f8 or shift + f8.

4

Yes, I was using windows cleaner

5

Can you still open OSX?

6

Great news, I tried pressing power button 3 times in quick succession per windows trouble shooting, and computer booted up with working screen. The screen still has blueish lines through it, but is 90% functional.

Would you recommend I try to roll computer back to the time right before I ran cc cleaner?

It appears that something regarding the screen was deleted from registry. It was likely booting up, but I couldnt see safe mode due to screen failure. ???

Thanks!

7

Sounds like a badly updated video driver, I'd look into that first

Also, if you only used the regular cleaner, and not the registry integrity section,it is HIGHLY doubtful something related to the screen was removed, especially from the registry.