I have a duplicated subscription to ccleaner.
It appears there is no way to unsubscribe from one of them or if there is it is made so deliberately difficult
to make a customer give up. Short of canceling the credit card how do I stop one.
This is a user forum. We do not have access to accounts/billing here.
If you want to manage your subscription then there is a webpage for that here: Subscription Management
If you need to look up your Cleverbridge reference then: Customer Support Contact Page
If you need to look up your CCleaner licence key then use this tool: CCleaner.com - License Lookup
You will need to contact support for account issues.
All customers MUST now access a ‘Live Chat’ support service.
To start raise a support ticket by using this: Contact Form.
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
Below that is the button to go straight into the ‘Live Chat’ where a virtual assistant will try to help you.
If the AI can’t help then you will be passed to a real person.
Note - We have been told that you HAVE TO engage with the chat or you may not get a reply to your request form. (Seems strange to me, but that is what we have been told).
Thanks but I’ve tried multiple times on what is a disjointed website.
I’ll cancel my credit card as its due to expire soon anyway.