I purchased the pro subscription for Android, but when I open the app, it still shows to upgrade. I have already tried the different options from the support website, but it is still not working.
I would appreciate any help in this matter. Thank You
Apparently an update has been released that should fix this issue:
On 05/09/2023 at 23:25, VipSphinx said:<div class="ipsQuote_contents"> <p> I purchased the pro subscription for Android, but when I open the app, it still shows to upgrade. I have already tried the different options from the support website, but it is still not working. I would appreciate any help in this matter. Thank You </p> </div>
We have the same problem.
We messaged Support from the Website prior to September 2 and got messages that we would get a response within 24 hours. We replied with several screenshots showing our subscription.
Since we didn't, we sent a photo of their autoreply on September 14 and got a second case number. We still have not heard anything.
Attached is a screenshot of our subscription confirmation. This is ridiculous!