i think i got a hijacker or a worm i run ccleaner i do not think it has found it i ran norton and still running funny i tryed to download spy-bot and it will not completely download i have the green bars on the bottom of my page it only will go half way i have let run for almost an hour my so told me to go to what the tech and they did a scan and saved to a log but i do not know what all of that means so i need some help please