Hi
A friend of mine called me last night to announce me that someone has stolen her windows live password.
This a**hole claims to be a hacker and he demanded some things to give back the password.
I want your help.
I know that if your computer is infected someone can steal your passwords.
I haven't searched my friend's pc for spyware but is there another way for someone to steal a windows live password?
Or the only way is to install a nasty program that will give him everything you type etc.(I think it's called keylogger)?
Is there any way that she can retrieve her password ?
I told her to format her hard drive immediately cause i don't have time to help her.
What's your opinion about all these?