On most of my virus software I got a key emailed to me when I made the purchase with cclean i did not. i have no product key. How can I un install it until I do have it so I can re install.
I do this every time I get a virus to make sure my checkers don't get corrupted please help.
Firstly - CCleaner is NOT an Anti Virus application, it is a junk file cleaner. It will not protect your computer from viruses or any other malware.
Second - How are you purchasing CCleaner?
If you are using PayPal then you may not have completed your purchase, and you will not be sent a key until you do.
If you are paying some other way then have you typed the correct email address?
See this:
https://community.ccleaner.com/topic/59919-paid-for-cc-pro-version-for-60-days-but-no-download-link-sent-to-my-mail/?tab=comments#comment-326694
6 hours ago, bill_hack said:
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when I made the purchase with cclean i did not
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Also, if you have mislaid the licence key that you would have received by email after completing your order with Cleverbridge, you can retrieve it from CCleaner.com - License Lookup using the email address that you used when you purchased. Note that customers who purchase a licence key from us and then forget to use it to activation CCleaner Professional will usually get a number of registration remainder emails from us at some point afterwards that will also contain your registration information.