I don’t remember what email address I used when purchasing CCleaner Windows. I have my license key and don’t know what to do now to cancel automatic rebuy od license .
If you want to manage your subscription yourself that you do need to still have access to the email you used when purchasing.
If you have that access then you can use the following:
If you want to manage your subscription then there is a webpage for that here: Subscription Management
If you need to look up your Cleverbridge reference then: Customer Support Contact Page
If you need to look up your CCleaner licence key then use this tool: CCleaner.com - License Lookup
If you no longer have access to the email you used when purchasing, then you will need to contact support to get your registered email changed to one that you can access.
They will also be able to cancel the Automatic renewal.
All customers can now access a ‘Live Chat’ support service.
To start raise a support ticket by using this: Contact Form.
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
Below that is the button to go straight into the ‘Live Chat’ where a virtual assistant will try to help you. If the AI can’t help then you will be passed to a real person.