How do i cancel?

How do I cancel? The Help articles are nonsense!

Loyal user for over 15 years–HATE the fact that I can’t turn it off…HATE that it takes up so much space on MY computer….HATE that your support “team” is AI–a team requires HUMANS! Go drown your AI in water and may you never see a dime from me again….HATE the fact that I renewed last year for 2 years. GIVE ME MY MONEY BACK!

Hi @mamagear3,
Please contact our support team via the Contact Us page on our Help Centre using the same email address you used to make your purchase. Once you have clicked Submit, please click the Start Chat button to give details to an agent so we can investigate this further.