How could it be that all the new drivers have exactly the same version number?

[Harel_Hechter]

Different drivers and different dates, so how all with the same driver version?

[Nergal]

I’m seeing this too, on a smaller scale with the same version number. @Laurence_CCleaner is this a back-end server issue

[Laurence_CCleaner]

Hi @Harel_Hechter & @Nergal,
Please send me CCleaner log files by following these steps to help us investigate the issue:

1. Download and install the CCleaner Support Tool using the link below: https://download.ccleaner.com/CCleanerSupportTool.exe
2. Replicate the issue on your end.
3. Run the tool to generate the logs.
4. At the end of the process, you’ll receive a 5-digit File ID.

Please share that File ID with me so I can review the logs and investigate further.

If you have any issues, please let me know.

[Nergal]

Tried this but support tool never finished. Kept trying to get it to stop but it never did.

EDIT: It finally ended Code is RQMKF

[Harel_Hechter]

Hi @Laurence_CCleaner ,

Logs uploaded.

File ID: Z1RJ2

Thanks!
Harel

[Laurence_CCleaner]

Thanks for these log files, I have sent them over to the development team to review and I will follow up when I have more details.

[Harel_Hechter]

Hi @Laurence_CCleaner
After the update to the latest version 7.9.1432.0, the list of drivers showing the same version has been reduced, but yet need to be investigated.
Would new logs might be helpful?
Thanks!
Harel

[Harel_Hechter]

New logs provided in anyway

File ID: RTIRD

Thanks!
Harel

[Laurence_CCleaner]

Thanks for the new log files @Harel_Hechter, I have sent them over to the team that is investigating this issue.

[Nergal]

DOTCR @Laurence_CCleaner

[Harel_Hechter]

Hi @Laurence_CCleaner
Are there any news on this?
Thanks!
Harel

[Laurence_CCleaner]

Hi @Harel_Hechter & @Nergal,
Here’s what’s going on: the drivers you’re seeing with identical version numbers are Microsoft inbox drivers (the generic drivers bundled directly into Windows, rather than vendor-specific packages). It’s actually possible for a single driver package (INF file) to be applicable to multiple different devices. So what looks like duplicated entries are, in most cases, genuinely different drivers — pointing to different INF files, targeting different devices, and with different release dates — that simply happen to share the same version number because Microsoft doesn’t always increment that version string per device variant.

So in short: the same version number doesn’t necessarily mean the same driver. It can be several distinct Microsoft inbox packages that were versioned identically on Microsoft’s end.

If you’d like to verify this yourself for any of the devices in question: open Device Manager → right-click the device → Properties → Driver tab → check “Driver Provider.” If it says Microsoft, that confirms it’s an inbox driver rather than a vendor-supplied one.

If you have any questions, please let me know.

[Harel_Hechter]

Hi @Laurence_CCleaner

Which means, as I understand, that I can trust CCleaner Drivers Updater proposals, even though the versions looks odd.

But when checking the first driver in the list, Biometric\Facial Recognition it seems weird, since the proposed driver version for update is already installed, and not the previous version as stated by CCleaner.

And exactly the same turned out also for the entire list; Sensor\HID Sensor Collection V2, System\Microsoft UEFI, USB\USB4 Root Router (1.0) x2 and USB4™ Host Router (Microsoft) x2…

How should I proceed from this point?

Thanks! Harel