That is the correct location but the last part of the file name will always be different per user.
The second location (ending flasplayer\sys) had a folder called settings.sol, which I was unable to open, however I placed this folder in CCleaner > Options > Exclude > Add File/Add Folder GOOD[/b}
I also unchecked Adobe Flash Player as suggested by Jamin4U. GOOD[/b}
I then re-started my computer (just incase this would make a difference!) ... but no change GOOD[/b}
My other problem, which I forgot to mention in my last post, is that nothing is being saved in my 'history' even though I've elected to keep pages in my history for 2 days.
This is NOT GOOD[/b}
If you've any other suggestions (or if I've made a mistake in carrying out your previous instructions) I'd be very happy to try again!
Hi Seagull,
We are going to need more information.
The following info will help others to come up with a solution.
These answers help to evaluate the problem.Provide as much information and detail as you can.
Just fill in the answers next to or below the questions?
Did you reboot after installing CCleaner before trying to run it?
Did you do any Registry issues fixing?
Do you continue to scan for issues until no more are found?
Did you do any software or hardware changes installs or uninstalls?
Are you running with Administrator privileges.
CCleaner version ? What Language did you request at install,if any?
OS,edition ,32bit or 64bit and version ?
Browsers and ver.?
Security software and ver?
Other data you think might be relevant?
What did you do and then what happened? SEE ABOVE POSTS
Provide a list of your CCleaner.ini file.( Tick option for Save settings to INI file at Options > Advanced then close CCleaner.This file will be created in C:\Program Files\CCleaner folder.)
Are you using a winapp2.ini file?
Answer "Yes" if you do and please explain its contents or provide a brief listing.Otherwise answer "No".
Best wishes,
davey
The CCleaner Guide is your first source of information.
http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com
Bookmark & save to Favorites
See this link for my first advice to brand new users of CCleaner. http://forum.piriform.com/index.php?s=&...st&p=105208
Just to fill you in about the "History" file not working see this link.
The following info will help others to come up with a solution.
These answers help to evaluate the problem.Provide as much information and detail as you can.
Just fill in the answers next to or below the questions?
Did you reboot after installing CCleaner before trying to run it?
Did you do any Registry issues fixing?
Do you continue to scan for issues until no more are found?
Did you do any software or hardware changes installs or uninstalls?
Are you running with Administrator privileges.
CCleaner version ? What Language did you request at install,if any?
OS,edition ,32bit or 64bit and version ?
Browsers and ver.?
Security software and ver?
Other data you think might be relevant?
What did you do and then what happened?
Provide a list of your CCleaner.ini file.( Tick option for Save settings to INI file at Options > Advanced then close CCleaner.This file will be created in C:\Program Files\CCleaner folder.)
Are you using a winapp2.ini file?
Answer "Yes" if you do and please explain its contents or provide a brief listing.Otherwise answer "No".
Just to fill you in on the "History" file problem see this link. We are still trying to figure out what is happening to cause this. You are the third user to report such strange behavior.
http://forum.piriform.com/index.php?s=&...st&p=110601
Best wishes and we need your information ASAP,
davey
The CCleaner Guide is your first source of information.
http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com
Bookmark & save to Favorites
See this link for my first advice to brand new users of CCleaner. http://forum.piriform.com/index.php?s=&...st&p=105208
Thanks for taking your time to make a report.![:)]()