help! Issues after installing and uninstalling ccleaner

The other day I installed ccleaner on my laptop which has windows 7 home premium. Install went fine but once I tried to analyze and clean my computer, it began running through several files but after 30-45 minutes it was still at 0% completion. I cancelled the cleaning and tried reopening the software after rebooting and tried again, same issue. Later I realized that my control panel was not accessible. I could select it but it was not visible.

I decided to uninstall ccleaner since that was the only thing new/changed on my PC. I did this and rebooted only to find that I now get the "black screen of death"...a black screen with only a cursor..after starting up my computer and logging on.

I have searched several forums and have tried every reasonable fix...I've rebooted in safe and normal mode, tried a system restore to before I installed ccleaner, system repair, etc.

Has anyone else had or heard of this? I am worried that by stopping the cleaning, something critical may have gotten deleted. Out of ideas and need help!

Thank you????

Where did you download ccleaner from?

Did you leave all settings at the default in ccleaner ? Did you tick anything else?

Did you do a registry clean at all?

Have you checked your hard drive (if you have a repair disk, boot into cmd prompt and enter chkdsk /f )

So I realized that my black screen will eventually go away after 10-15 minutes and load my desktop. However, control panel is still not accessible by simply choosing it at the start menu. I found a work around by clicking on computer, etc. So, all else seems to be working OK except for the above items which I really need a fix for. Expecially the waiting for 10-15 minutes for desktop to load. Any suggestions? Below are answers to your questons Hazelnut...

I installed ccleaner through a link found on cnet.

I used the default settings and do not believe I did a registry clean.

Not sure about your last question...I cannot find my windows 7 install cd's if that is what you mean. Can you explain the "boot in cmd prompt"?

This is the best place to install from CCleaner from

https://www.piriform.com/ccleaner/builds

Glad to hear you are at least able to get to your desktop now (even if you do have to wait!)

So now that you don't need the disk it may be a good idea to do a couple of things to start with which may help.

1. Follow Option number 2 here to do a system file check.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

2. Follow steps 1 to 4 as shown here to do a disk check.

http://www.sevenforums.com/tutorials/433-disk-check.html

If you are unsure about how to do any of the steps just ask :)