The other day I installed ccleaner on my laptop which has windows 7 home premium. Install went fine but once I tried to analyze and clean my computer, it began running through several files but after 30-45 minutes it was still at 0% completion. I cancelled the cleaning and tried reopening the software after rebooting and tried again, same issue. Later I realized that my control panel was not accessible. I could select it but it was not visible.
I decided to uninstall ccleaner since that was the only thing new/changed on my PC. I did this and rebooted only to find that I now get the "black screen of death"...a black screen with only a cursor..after starting up my computer and logging on.
I have searched several forums and have tried every reasonable fix...I've rebooted in safe and normal mode, tried a system restore to before I installed ccleaner, system repair, etc.
Has anyone else had or heard of this? I am worried that by stopping the cleaning, something critical may have gotten deleted. Out of ideas and need help!
So I realized that my black screen will eventually go away after 10-15 minutes and load my desktop. However, control panel is still not accessible by simply choosing it at the start menu. I found a work around by clicking on computer, etc. So, all else seems to be working OK except for the above items which I really need a fix for. Expecially the waiting for 10-15 minutes for desktop to load. Any suggestions? Below are answers to your questons Hazelnut...
I installed ccleaner through a link found on cnet.
I used the default settings and do not believe I did a registry clean.
Not sure about your last question...I cannot find my windows 7 install cd's if that is what you mean. Can you explain the "boot in cmd prompt"?