: Fix CCleaner so that VSS is not disturbed

to: CCleaner & Macrium 08/26/10

subj: Fix CCleaner so that VSS is not disturbed

I use the program Macrium Reflect to backup a copy of my hard drive to an external drive almost every night. When I run CCleaner, it does something to make this program stop and generate an error message to the effect that VSS (Microsoft's Volume Shadow Service) did not run properly. Consequently, I cannot use CCleaner anymore.

I hope that your two companies can work together and correct this problem.

http://www.piriform.com/

http://www.macrium.com/

If you do, I would appreciate being informed of your activity.

I further would like to be informed when the problem has been fixed.

If there is anything I can do to help, please let me know.

I've removed your email address and phone number, since posting such info is an easy way to get flooded with spam.

I've also moved your post into the Bugs section.

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I also use Macrium Reflect but I can't replicate the issue you're having.

What would help the Piriform bug testers is to give the following information:

* Your operating system.

* CCleaner version.

* Macrium Reflect version.