Hello, I've got a problem cleaning some cookies from my firefox browser. For instance when I log in on youtube, close the browser, run ccleaner and make it delete everything it can find, then I go back to youtube and I'm still logged in! I posted about this on the firefox forum and someone suggested it might be because firefox stores them under cookies.sqlite now instead of cookies.txt. I can delete the cookies manually by clicking on Tools, Options, Privacy tab, [show cookies], [remove all cookies]
Btw it doesn't happen with every site, I've tried with yahoo and I'm logged out there after running ccleaner. I also only noticed this with firefox, if I try the same with chrome then it does log me out of youtube. I haven't tried any other browsers.
I hope you can fix this problem. You can try it out yourself by logging in on youtube and running ccleaner after that. It seems currently ccleaner isn't cleaning all cookies.
Thanks for an otherwise great product btw, I've been using ccleaner for years now and never had any other problems.
I know from experience that besides Normal Cookies, YouTube can deposit "Flash Cookies", settings.sol files, in one or both of the following locations:
C:\Documents and Settings\<username>\Application Data\Macromedia\Flash Player\#SharedObjects\EJR7ZWV7
and
C:\Documents and Settings\<username>\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys
The bold highlighted number will differ on your PC.
If you do find them there, you can include these to be cleaned via CCleaners "Include" feature. Just remember to check "Custom Files and Folders" in the Windows Advanced section.
Or, you can download the latest "winapp2.ini" file from here, and place it in CCleaners folder. This would take care of those files in the Macromedia folder.
The rolling updated link is at the end of the first post.
If none of this does the trick, or if you've already tried this stuff, post back.
No, I don't think it has anything to do with flash cookies. I'm almost certain it's because firefox stores the cookies somewhere else now and ccleaner doesn't see them. I can make a long story short, please do this: start firefox, browse around the web and visit lots of sites, then close firefox and run ccleaner. After that start firefox again and click on Tools ---> Options ---> Privacy tab ---> show cookies
I'm pretty sure you'll see that no cookies have been removed, at least that's what I see... I think ccleaner needs some updating
Well, either that or I have some kind of bug. But please try it out.
I've tried what you said, and I'm not getting the same results as you. This is the cookies list in Firefox after browsing for a while:
And this is the cookies window after closing down Firefox, running CCleaner and opening Firefox again:
The only cookies remaining are the ones I've excluded within CCleaner. This doesn't mean I disbelieve your information, only that there must be some other reason CCleaner isn't doing the same for you.
Which version of CCleaner are you using, and which version of Firefox?
You don't say as to whether you actually need to retain any cookies, so another suggestion is to simply configure Firefox to delete all cookies on exit:
I'm still having this problem on and off and am still looking into it. I use ccleaner V2.16.830
It might be because I use a different "cleaner" sometimes (which I'm not using anymore because I was only trying it out but it's inferior to ccleaner) or maybe it's some remnant of malware that plagued my computer once. Either way I don't think it's because of a bug in ccleaner anymore or anything, obviously more people would have mentioned it then. I could try reinstalling ccleaner or even firefox but it really hasn't bothered me that much yet. I just found it weird.
Like I wrote I'm still looking into it, I didn't have the problem for a while but today it happened again so I'm running some malware scans tonight, a great way to spend friday night Thanks for the help, I'll post back if I find anything.
