I went to the page you gave me and I did some diagnostics and now my IE will clear out my temporary files, etc., without a problem. But CCleaner is still giving me the same error.
There's quite a few good troubleshooting tips on this page Have a read Shirley, you never know.
http://www.brighthub.com/computing/windows...cles/44681.aspx
I went to the page you gave me and I did some diagnostics and now my IE will clear out my temporary files, etc., without a problem. But CCleaner is still giving me the same error.
What were the diagnostics that sorted out IE? This might help someone else.
Can you get to 'Disk Management'? Try 'Windows key' + R to get the 'Run' dialog box, then type diskmgmt.msc and press enter. You should (assuming this works for W7) get the Disk Management display. Can you maximise it, take a screenshot and post it here.
Here's my screen shot:
Well, it won't copy in here for me. I'm sure it's me! I did save it to a Word document and will attach it.
What I did to make IE work is the following:
Click Start
Start button
, type msconfig in the Start Search box, and then press ENTER.
Configure Selective Startup options
1. In the System Configuration Utility dialog box, click Selective Startup on the General tab.
2. Click to clear the Load Startup Items check box.
Note The Use Original Boot.ini check box is unavailable.
3. Click the Services tab.
4. Click to select the Hide All Microsoft Services check box.
5. Click Disable All, and then click OK.
6. When you are prompted, click Restart.
After I did that, it seemed to be working. I still need to start taking some things out to see if I can figure out what brings makes it have a problem again. But haven't had time to do that yet.
What were the diagnostics that sorted out IE? This might help someone else.
Can you get to 'Disk Management'? Try 'Windows key' + R to get the 'Run' dialog box, then type diskmgmt.msc and press enter. You should (assuming this works for W7) get the Disk Management display. Can you maximise it, take a screenshot and post it here.