Duplicated items in the Windows and Applications cleaning list:

CCleaner for Windows
1

Hi. I noticed on this latest version (5.82.8950) that sometimes when Ccleaner is opened it shows duplicated items in Windows and Applications cleaning list. I read that this occurred in an earlier version some time ago. I don't recall seeing this before although it's possible that I overlooked it. I've been using Ccleaner for many, many years and still think it's a great cleaning tool. This issue does not affect the functionality, only an appearance issue (which is intermittent).

2

It's an intermittent bug that has been going on in every version for a while now.

Sometimes each the items is listed in two's, sometimes the whole category is repeated one under the other.

Being intermittent, and displaying two different behaviours, it seems to be proving difficult to track down what causes it. 

Plus as you say it doesn't affect functionality so it's probably not a high priority to fix.

We've just got used to ignoring it when it happens.

3

Hi @Mcd73165, could you please try to run CCleaner in debug mode and send me the log? I suppose you don't experience this issue very often, so there's not a big chance of it happening in the debug run (would be great if it did though), but please send me the log anyway.

4

@Rostia:

I attached the debug file. Ccleaner has been opening normally including this time in debug mode. I only noticed the problem 1 time after I updated it last. Hope this info is helpful but doubt it.

Mark

CCleaner64_v5.82.8950_2021-06-21_19-26-08.log

5
7 hours ago, Rostia CCleaner said: 
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		Hi <a contenteditable="false" data-ipshover="" data-ipshover-target="<___base_url___>/profile/90955-mcd73165/?do=hovercard" data-mentionid="90955" href="<___base_url___>/profile/90955-mcd73165/" rel="">@Mcd73165</a>, could you please try to <a href="https://www.ccleaner.com/docs/ccleaner/troubleshooting/running-ccleaner-in-debug-mode" rel="external" target="_blank">run CCleaner in debug mode</a> and send me the log? I suppose you don't experience this issue very often, so there's not a big chance of it happening in the debug run (would be great if it did though), but please send me the log anyway.
	</p>
</div>

Stephen CCleaner was made aware of this awhile ago, see here:

https://community.ccleaner.com/topic/60017-share-your-ideas-for-ccleaner-60/?do=findComment&comment=327573

6
On 22/06/2021 at 01:41, Mcd73165 said: 
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	<p>
		@Rostia:
	</p>

	<p>
		I attached the debug file. Ccleaner has been opening normally including this time in debug mode. I only noticed the problem 1 time after I updated it last. Hope this info is helpful but doubt it.
	</p>

	<p>
		Mark
	</p>
</div>

Thank you, I checked the log and it is actually helpful. Would you mind running it in debug and post the log again? There is some oddity in the log you posted and I'd like to see how much deterministic it tends to be.

On 22/06/2021 at 05:33, Andavari said: 
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		Stephen CCleaner was made aware of this awhile ago, see here:

https://community.ccleaner.com/topic/60017-share-your-ideas-for-ccleaner-60/?do=findComment&comment=327573


Yes, I know this issue has been around for some time.

7

@Rostia CCleaner:

I just ran a scan in debug mode again and attached the log file. It displayed correctly and ran as expected.

Mark

CCleaner64_v5.82.8950_2021-06-23_11-32-40.log

8
1 hour ago, Mcd73165 said: 
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		@<strong><a data-ipshover="" data-ipshover-target="<___base_url___>/profile/92579-rostia-ccleaner/?do=hovercard&amp;referrer=https%253A%252F%252Fcommunity.ccleaner.com%252Ftopic%252F60616-duplicated-items-in-the-windows-and-applications-cleaning-list%252F%253Ftab%253Dcomments" href="<___base_url___>/profile/92579-rostia-ccleaner/" id="ips_uid_1900_8" rel="" style="background-color:transparent;color:inherit;" title="Go to Rostia CCleaner's profile">Rostia CCleaner</a><span>:</span></strong>
	</p>

	<p>
		<strong><span>I just ran a scan in debug mode again and attached the log file. It displayed correctly and ran as expected.</span></strong>
	</p>

	<p>
		<strong><span>Mark</span></strong>
	</p>
</div>

Thank you very much, it's been very helpful!

9
6 hours ago, Rostia CCleaner said: 
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	<p>
		Thank you very much, it's been very helpful!
	</p>
</div>

Glad to be able to help.

Mark