hi friends, good day.
my problem is, ccleaner does not clean all the history.
look the screenshots.
anyone can help me?
i tried to use the winapp2 file, but for me, is a problem the "large" list of entries, i just want the entry for clean that history.
thanks.
hi friends...
my english is bad??
ccleaner can't clean that history.??
maybe, nobody can understand the problem??
or, nobody can fix this particular problem??
is a shame.
thanks.
Your screenshot in post 1 shows you are using an old version of CCleaner. Can you try the newest version of CCleaner v4.16.4763 and see if updating it will fix the problem. You can download CCleaner at: https://www.piriform.com/ccleaner
this problem is not new,
i mean. i always update to new versions. but the problem never got fix, so i stop wasting my time.
now im tired, and really want clean that history, so ask here.
well, i update just one more time, but im pretty sure, the problem still there
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.............yes.
the problem still there.
the history in the address bar NOT be clean.
so, any ideas???
there is not any config using the "winapp2" file??
mmmm..............
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there is no solution???
maybe no-one understands the question.
what address bar history is not being cleaned; browser, file explorer etc ?
your arrow points to "executions (in the start menu)", do you mean that one in particular?
hi, "mta" thanks for reply...
mmm....
i think the first screen show EXACTLY what "history" not being cleaned.
and for the second, about the arrow, ok, yes, it point to “executions”, but that was NOT my intention, instead my intention was point to all “ccleaner options” for “windows explorer”.
i think, is supposed all of you has to know what mean that options, right? is your software, right?
im just a user, if i had the knowledge of how your program work, i could solve the problem by myself, right?
anyway, if you forget about the second screen, i think the first is all you need for know what is the problem, that screen shows only a “folder”.
what other kind of window should be that screen? firefox? IE?.. ¿?
or, really, really, that mistake for the arrow in the screen, is the reason for nobody could solve my problem? really?
in case you aren't aware, this is simply a community forum about Piriform products.
all members are volunteers and in no way work for, or have any inside knowledge of Piriform or their products.
the Development Team do read these threads and use them as a 'sounding board' and chime in occasionally when more information is needed.
so if you find your problem hasn't been answered yet, it just means the right person with the right knowledge has yet to log on and see your thread.
then of course, they have to understand your thread .
which is where I'm getting lost in.
if the first screen shows exactly your problem, then please call me stupid but all I am seeing is your Local Disk (D:\) with a big grey box covering your data and two red arrows that indicate you have a lot of files to scroll through. from that I can't tell what you are trying to clean.
that section in CC, covering Windows Explorer will only clean; Recent Docs, Run (in start menu), Explorer MRU's, Thumbnail cache, Taskbar jump lists and Network Passwords.
what of those is in your first screenshot?
if the first screen shows exactly your problem, then please call me stupid but all I am seeing is your Local Disk (D:\) with a big grey box covering your data and two red arrows that indicate you have a lot of files to scroll through. from that I can't tell what you are trying to clean.
you understand correctly the problem. that is exactly my problem. i need clean all that entries, you clearly see is a lot of entries. and if you don't know what "option" in ccleaner should be clean my history, i less.
oooooooohhhh......
I thought this was the "Developers or Creators Forum".
is a domain from "Piriform" and is called "Bug Reporting", so, i am the stupid. jajaja
well. no problem. thanks for you help.
now understand i have to search help in other forums.
anyway thanks and have a good day.
Is XP installed on drive D?
OK, I'll take a swing.
- What happens when you try to clean them?
- Did you shut down any processes that might be using them before running CCleaner? For example your internet browser, Process monitor, etc.
- Are the objects to be cleaned located in a virtual machine?
hi friends.... thanks for reply.....
Is XP installed on drive D?
not, xp is in C: and there is no anymore OS in the hard disk.
the screen i take show a partition D, but that doesn’t important.
i could take the same screen in any other folder or window of the explorer.
OK, I'll take a swing.
- What happens when you try to clean them?
- Did you shut down any processes that might be using them before running CCleaner? For example your internet browser, Process monitor, etc.
- Are the objects to be cleaned located in a virtual machine?
when i tried to clean? in what way i have to clean that entries?
**when i run the clean from “ccleaner”, all history of all the others options be clean (recent documents, executions in start menu, history of firefox, etc…), all except that entries.
**there is no way i clean that entries, i tried without any other process, without any other software running, even in "safe mode", i uninstall and reinstall ccleaner.
**of course the entries are in the OS where the "ccleaner" has be installed. that is too obvious. forget about "Virtual PC".
like i say, “Ccleaner” not clean that entries no matter how i use it.
and for you know, the pc is fully clean of virus, malware and spyware, i spend hours cleaning just to be sure.
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just to be sure.
do you know how that entries appear??
just open a folder, any folder, in any OS, and try to write anything, then the autocomplete of windows show all the previous history.
is jus the " Windows Explorer AutoComplete "
but i dont know how to clean that history.
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then???
1. Have you considered going into your Control Panel then....
Internet Options
Advanced tab
Untick..''Use inline autocomplete (outside of Internet Explorer)''
Then you won't get those entries in your Windows Explorer address bar anymore. (does not affect Internet Explorer)
2. Please turn off all your tickboxes under Advanced (Avanzada) in CCleaner. You are cleaning all the settings you are trying to change.
3. Why do you have the options under Internet Explorer unticked?
Have you considered going into your Control Panel then....
Internet Options
Advanced tab
Untick..''Use inline autocomplete (outside of Internet Explorer)''
Then you won't get those entries in your Windows Explorer address bar anymore. (does not affect Internet Explorer)
2. Please turn off all your tickboxes under Advanced (Avanzada) in CCleaner. You are cleaning all the settings you are trying to change.
3. Why do you have the options under Internet Explorer unticked?
1.- that option always i have untick, and i think ccleaner should clean the history even with that option marked. ccleaner should clean the history in windows and internet explorer.
or is a option for the paid version?
2.- what do you mean?? in that i lost.
3.- that options unmarked is just a convenience, but the history NOT cleared even if mark that options.
thanks.
Under Avanzada in CCleaner, you have cache de tamano/ubicacion ticked. Please UNTICK ALL the options under Avanzada for now.
Please TICK the options under Internet Explorer (not autocomplte and saved passwords)
There is no difference in ccleaning with the paid version.
i think i correctly follow your instructions.
but, the history, all the entries STILL there.
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i search in regedit some of the "name of documents" in the history. and in this keys have a lot of entries of history i wanna clean.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\TypedURLs
HKEY_USERS\S-1-5-21-790525478-117609710-1801674531-1003\Software\Microsoft\Internet Explorer\TypedURLs
HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\BagMRU
HKEY_USERS\S-1-5-21-790525478-117609710-1801674531-1003\Software\Microsoft\Windows\ShellNoRoam\BagMRU
HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\Bags
HKEY_USERS\S-1-5-21-790525478-117609710-1801674531-1003\Software\Microsoft\Windows\ShellNoRoam\Bags
BUT is registry and of course i dont know what keys has be deleted, and of course i dont have the knowledge to do it.
then???
Under System tick Windows Log Files (archivos de registo....)
Make sure under CCleaner..Options..Advanced that ''only delete files in Windows Temp older than 24 hours'' is unticked.
Do not clean machine when you are online on the internet
Under System tick Windows Log Files (archivos de registo....)
Make sure under CCleaner..Options..Advanced that ''only delete files in Windows Temp older than 24 hours'' is unticked.
Do not clean machine when you are online on the internet
suggestions done, but the history still there.
what do you mean about.?
Do not clean machine when you are online on the internet
thanks.
When you use ccleaner close your browser..Firefox, Internet explorer or Chrome.
When you use ccleaner close your browser..Firefox, Internet explorer or Chrome.
ok...suggestions done...
the problem still there.
then??