I am using WinXP and IE 7, all with the latest updates and patches.
I have downloaded the latest version of CCleaner, hoping that the previous issue I had with it would be fixed. Well, it looks like again the issue has been ignored by CCleaner.
First of all, the program does not detect or clean Index.DAT files. Even after re-booting my computer after running CCleaner, those files are still there.
How do I know? Multiple anti-virus programs that I have run show them going through hundreds of files in the Index.DAT folders (the ones with the weird names like QETFESGHY)
Does anyone at CCleaner listen to these bug reports? I am not stupid. I know that I have to re-boot to see these files gone, but they are still there!
Even worse, when I do try to clean multiple things using CCleaner, it never ends! It goes on for 10-15 minutes, the progress bar goes on for 10-15 minutes. And when I click cancel, it says that it has only cleaned a small amount, like 15 MB! It took 15-20 minutes of 7 pass cleaning to get rid of 15 MB?
Why doesn't anyone at CCleaner look into these issues and see what's wrong. Maybe there is a conflict with another software that prevents Index.DAT cleaning?
You guys are getting valuable input from the people using your software, yet you make no means to address or change the problem. It just continues.
That or maybe I am doing something wrong. How can I verify that Index.DAT has been cleaned? These are hidden files, and even when I unhide them it seems like Microsoft doesn't want to show them all.
I don't want a program that I have to pay for to look at my Index.DAT files. How may I manually check to make sure the folders are deleted? Right now, I rely on anti-virus programs to see all the Temp files they are running through during cleaning