When analyzing disks (choose "everything") CCleaner would run for a few minutes and then stop. The first time this happened a pop-up asked me to tell what was happening just before the crash. I responded and submitted. Tried to analyze disks again and CCleaner crashed again.
what CC and OS versions?
AV software?
have you tried uninstalling, rebooting, downloading and reinstalling.
get download from here; https://www.piriform.com/ccleaner/builds
if the normal build fails again, try the portable build.
does it work if ran from Safe Mode?
before it crashes, what section in the progress bar was it cleaning?
i don't think OP meant Cleaner part of CC
he/she asking regarding Tools > Disk Analyzer feature which is added nothing to enhance CC
same goes with Duplicate Finder
who ask for it? hate to see if CC turn like Tune-Up(bloat)
only add another thing to bug-to-be-fix list
@sue2earth
you need to state your OS and AV
can you test which drive/partition that lead to this problem?
if you have local disk C and local disk D partition on the same drive, can you test scanning one by one and report back which partition cause the crash?
scanning a flash drive also can help so that we know the Disk Analyzer can complete its job on your pc
Lot's of people in the suggestions board (not me though)same goes with Duplicate Finder :angry:who ask for it?
OT but this are the feature that i never and will never use
- Disk Analyzer -- feel incomplete, prefer TreeSize which is specifically for this purpose
- Duplicate Finder -- no need to say anything, even member prefer not give any suggestion except use with caution,at your own risk etc
- Addon Manager at Startup -- people get confuse with the word "Startup", cause people to think disable addons will improve windows startup...LOL at you Piriform
Change it..Misc or whatever
- Uninstall -- prefer use windows or 3rd party app
feature removal might not happen but i hope you can change "Startup" to something suitable
hope you read this or do i need to open thread in Suggestion?
uninstall goes faster with ccleaner for me
perhaps i try it out on xp, vista and 7...
it went in my vista bus. and windows 7 pro. without problems