Deleting System Restore Points?

CCleaner for Windows CCleaner Windows Bug Reporting
1

Hello!

The version I downloaded was the previous version (ccsetup310). And when I installed it all of my restore points (about 4) showed up in CCleaner. But then a few days later after running CCleaner several times I noticed that they had ALL disappeared except for 1. And the storage amount allocated for system restore points on my computer hadn't been exceeded. I had very recently increased it to 11GB. I delete my restore points and create new ones about twice a month anyways, but this wasn't one of those times.

I was just on CNET and someone said the same thing about the system restore points being deleted. I don't know if this is a glitch. But is there something that needs to be unchecked in order to prevent this from happening again?

Thanks for the help.

(Windows 7 64-bit)

2

In the past I had trubbs with vanishing restore points -- fixed by disabling System Restore so there are no points, reboot computer and enable System Restore. Maybe that will work for you.

3

Thanks for responding!

Although, I'm trying to figure out if it's part of the program that System Restore points are deleted. I kind of go through the whole ritual on a regular basis of disabling System Restore, deleting restore points, and doing all of my virus/spyware scans. And then I restart my computer and create a restore point.

I didn't recall seeing a check box that related to System Restore. I didn't have a problem with restore points vanishing until I installed CCleaner. So I'm wondering what the real cause is. But I uninstalled it because I want my restore points. I liked the program, but that's a bit of a problem for me.

But thanks for your help.

4

Also, I noticed points tended to vanish when the shadow storage volume peaked. I've reduced the max storage to 10GB and cut old points using CCleaner's System Restore Manager when the volume reaches 8 - 9GB. This still allows for 8 or more points. Consequently I've had no issues for over one year.

5

CCleaner does have Tools => System Restore

that will prune all but the last Restore Point.

There is also the Registry Cleaner option which can be a mixed blessing for the unwary.

Otherwise Windows itself can wipe out old Restore Points.

Windows Disk Cleanup is eager to wipe out all but the latest R.P.

Since you visit CNET you may have had the "benefit" of their downloader tool.

CNET have gone for easy money like Softonics, which offered a Portable Notepad.

I clicked on several links including one for Softonics, but instead they downloader a downloader tool.

I never launched their tool.

Then I discovered "Side-by-Side" errors that fingered the unused Softonics download within E:\Downloads.

Softonics explained that it was a result of a manifest error and they would fix it and report back.

Months later they still have not come back.

Before restoring my system from an image prior to the evil Softonic download,

I decided an unused download should not cause a manifest error - something evil had happened.

I launched their downloader to observe and it then delivered Portable Notepad

ON MY DESKTOP - NOT WHERE DOWNLOADS BELONG ! !

I do not know how the evil damaged my system without being executed.

I do not know what evil it was designed to perpetrate.

I just know it took undisclosed liberties with my system.

I do not give Softonics on further opportunities.

I do not now allow CNET to similarly abuse my trust.

6

Thanks for all of the help.

The only thing that I can assume then is that it's the CCleaner System Restore Manager that's causing the problem. But I'm not sure why CCleaner would just delete the restore points without your permission.

If it's really tampering with your restore points, then I think that needs to be omitted from the program. Because I can delete them on my own if I so choose.

But thanks everyone. :)

7

It is far more likely that a Windows Security Patch gremlin damaged your system.

Even when patches work as intended they result in loss of earlier Restore Points.

I have never known CCleaner to remove Restore Points unless you firstly select Tools, and from there select System Restore, and from that select which R..P. to purge.

That either requires some system malfunction (always possible with Windows) or you doing it - perhaps whilst sleep walking :o

8

This very old topic has just come back to life.

3 pages of posts where CCleaner was implicated by actions of other applications :-

http://forum.piriform.com/index.php?showtopic=20001