Hello All,
I've been a happy user of CCleaner for sometime now. So satisfied that I recently decided to try Defraggler. I am running XP Pro[sP2] with 2 drives. I installed v102 fine first, then updated to the present v105. Ran the program the first time ok. Problems started the next time ran following a running of CCleaner. Defraggler will not run, reinstall, nor uninstall, just didn't work. I found it in Control Panel's Program Add/Remove and initiated removal there, ok gone(???). Attempted to reinstall, but received errors "Error opening file for writing: C:\Program Files\Defraggler\Defraggler.exe"; with options to [Abort], [Retry] or [ignore]. I tried all three.
The directory is still there with only three files in it; the Defraggler.exe file, df.exe, and uninst.exe files. These files will not run, uninstall nor delete. Messages received when trying to delete: "If you remove it, you will no longer be able to run this program or edit some documents",[Yes or No]. Click [Yes] is followed by;"Cannot delete, Access is denied", then on about making sure the disk is not full or write-protected and that the file is not running. I cannot uninstall Defraggler, so I can reinstall Defraggler.
I have read most of the trouble shooting options from the forum and tried I believe all that I see. I've even attempted to run Defraggler in Debugging Mode from the command-line (C:\Program Files\Defraggler\Defraggler.exe /debug) and (C:\Program Files\Defraggler\Df.exe /debug). The sting would not initiate.
I am reluctant to do anything at this point, because I do not want to lose my work.
HELP PLEASE!
Bert
Thank you.