Defraggler Problem

I have downloaded Defraggler at least three times, thinking my problem would go away but it did not. I cannot defeag because I keep getting anlaysis failed and building file list failed. Also, as I understand it donations are accepted but otherwise it is free. I did not want to donate until I was sure that this is what I wanted and then I would be more than happy to donate.

First, if you do not have the latest version of Defraggler, Download Defraggler v1.17.172 and install.

Search the Defraggler installation directory, a file called exception.txt. Remove it, and run Defraggler again. If errors occur again, it will have created a new file exception.txt, attach this file to the message, so Defraggler programmers can know what is happening.

Greetings!