Defraggler new version crashes at start-up

Defraggler Defraggler Bug Reporting
1

Defraggler new version (2.08.373) crashes at start-up (see attached image).

I'm running WIN XP SP3

post-57979-0-19133300-1321999332_thumb.jpg

2

Hi lucagerva, and welcome to Piriform.

A translation of the error window would help, as would a debug log to assist the devs, which you can generate if you hit that error window again, or follow these directions ...

http://www.piriform.com/docs/defraggler/troubleshooting/running-defraggler-in-debug-mode

Thanks.

3

Hi.

Attached the "/debug3" results (Defraggler.exe.[2_8_373][2011-11-23_14-16].txt)

Please let me know if you need further information to solve

Bye

Luca

Defraggler.exe.2_8_3732011-11-23_14-16.txt

4

Problem still persits.

Also attach these two files. Hope they can help.

Cannot attach "Defraggler.exe.mdmp", not allowed

Bye,

Luca

appcompat.txt

post-57979-0-50301500-1322054715_thumb.jpg

5

Thanks for that lucagerva, the devs do check these things out.

With the problem persisting, can I suggest going back to the previous version which worked for you?

All previous versions:

This would be beneficial in so far as you'll have a working Defraggler, and it will confirm (if it still works as it should) that the problem is with Defraggler and not some change on your machine.

Just a thought. :)

6

Hi, sorry for late reply.

Just switch back to version 2.07.346 and it works.

It worked before upgrading to newer version and it works now (downgrade) so I'm pretty sure is nothing with my machine :-)

Just tell me what else I can do to help you to solve this problem

Thanks!

Bye

Luca