Defraggler crashes

I am at a friends house, trying to help them defrag with the latest defraggler, yes, the latest as of Aug 23, 2008.

Their machine is XP Pro, & has been running several months.... Whatever the reason, defraggler closes out soon after I click analyze, as it also does right after I click defrag. Surprisingly, grabbing the earliest version off filehippo runs analyze AND defrag just fine.

What gives, any suggestion why it crashes? Works fine on my machine, but my friends, it poops! Also noted that Firefox 3, while it DOES have many new & useful features, uhhh, sometimes closes out, while version 2.0.0.16 works great? Any relation? What could cause the problems? Oh, yeah, the firefox bug is on ANOTHER friends pc (not the same friend) but also running a version of XP.

P.S. Really nice defraggler, really simple to use, but ah, yeah, I do wish this bug is fixed before I go outta my mind!!!

  1. You can run Defraggler in debug mode via Start->Run using this parameter:
    "C:\Program Files\Defraggler\Defraggler.exe" /DEBUG

    Note: Your installed firewall software may or will ask if it’s alright for Defraggler.exe

    to use the Internet.

  2. Then open the Defraggler program files folder "C:\Program Files\Defraggler"

    and you’ll see a TXT debug log which you can upload to the forums via an

    attachment to help the bug fixers.

Edit:

For posting a debug log file see this thread:

http://forum.piriform.com/index.php?showtopic=12840