Custom folders are not cleaned

Hello!

Sorry, this topic might have been discussed before but I wasn't able to find it in the archives.

I've set CCleaner to clean my C:\Temp folder but it only deletes the files - not folders.

Is there a way to fix this?

Jimmy

Welcome to the CCleaner Forums Jimmy! :)

Open CCleaner and go into the Custom Files and Folders by clicking:

Options > Custom

Then look to see if your C:\Temp folder is listed exactly like this (which "should" get rid of everything including sub-folders in it):

C:\Temp\*.*

The only reason why something would be left behind would be because of a locked/in-use file by either Windows or an installed program.

Thanks for the welcome!

I've been using CCleaner for many years and throughout the versions it has never deleted folders for me. None of the folders are locked as restart don't even delete the folders when I run CCleaner afterwards.

It can be just me having this problem - or can it?

It can be just me having this problem - or can it?

I don't know why CC won't remove them as it works on both my systems.

Unless it "perhaps" has something to do with the 'Only delete files in Windows Temp folders older than 48 hours' rule located in:

Options > Advanced

Unless it "perhaps" has something to do with the 'Only delete files in Windows Temp folders older than 48 hours' rule located in:

Options > Advanced

No, it's not that. I think I've come a bit closer. The folders that's not deleted are copied from a CD. If I create a new folder manually it will be deleted. So far so good. The strange thing is that I'm able to delete the folders manually without any errors. If I look at the attributes on the "CD folders" and my own folder they are the same so why aren't the folders deleted?

Could you perhaps test this scenario?