Crash

CCleaner for Windows CCleaner Windows Bug Reporting
1

Description 

Faulting Application Path:    C:\Program Files\CCleaner\CCleaner64.exe

Problem signature 

Problem Event Name:    APPCRASH


Application Name:    CCleaner64.exe


Application Version:    5.87.0.9306


Application Timestamp:    618e5dad


Fault Module Name:    CCleaner64.exe


Fault Module Version:    5.87.0.9306


Fault Module Timestamp:    618e5dad


Exception Code:    c000041d


Exception Offset:    0000000000c3173f


OS Version:    10.0.19043.2.0.0.256.48


Locale ID:    1033


Additional Information 1:    4a5e


Additional Information 2:    4a5ef2e917037b0945683200640729b8


Additional Information 3:    67ab


Additional Information 4:    67abb09c5f3917b34be94fd74e8c5835

Extra information about the problem 

Bucket ID:    3a8709a842093ac2245286ef14e136f0 (1464381190254442224)

2

are you running windows 11? some bugs in windows 11 are known to cause apps to crash, and, sometimes, other issues:

https://www.windowslatest.com/2021/11/22/microsoft-rushes-out-fix-for-windows-11-bug-crashing-random-apps/

the latest cumulative update for windows 11 supposedly helps to mitigate some of the bugs in windows 11:

https://www.windowslatest.com/2021/11/23/windows-11-kb5007262-released-heres-what-new-and-improved/

https://docs.microsoft.com/en-us/windows/release-health/status-windows-11-21h2

3

from the first "windowslatest" article, above, "microsoft recommends users reinstall their apps if the apps are crashing."

so, to resolve the problem, try uninstalling ccleaner and then reinstalling it, as well as installing the latest windows 11 cumulative update, if you are running windows 11. (install the latest windows 10 cumulative update, if you are running windows 10)