Crash in defraggler

Defraggler Defraggler Bug Reporting
1

Defraggler is pulling a crash when defragging one disc, and the problem is occurring on 2 different machines, one is XP home, the other XP professional, so my thinking is that there is an issue with a specific file or sector on the disc. It's had a full checkdisk run across the disc and not reported any errors

On one machine, it's the system disc, and it's at present in an external USB caddy on another machine, but pulling the same fault

How can I try and analyse which file is causing the error, there's nothing that helps me in the Windows system logs, all that I get there is

Faulting application defraggler.exe, version 2.10.0.424, faulting module defraggler.exe, version 2.10.0.424, fault address 0x00132169.

Thanks

Steve

2

Perhaps this may help?

http://www.piriform.com/docs/defraggler/troubleshooting/running-defraggler-in-debug-mode

(welcome to the forum by the way :))

3

Thanks for the link.

Tried several of the debug options, which all seem to work, but there's no details that seem out of the ordinary in the log, and nothing I can pin down as being suspicious on the drive.

The drive is in a USB caddy for all of this, so not active as a system or boot drive.

I have tried running a full checkdsk, which worked OK.

I then tried a full defrag, which again pulled the same crash

I then tried an error check in defraggler, which ran to conclusion OK

Another attempt at a defrag pulled a crash again.

Then tried a file defrag, which ran OK, and at the end, there was 0 files fragmented.

Full defrag still pulls error crash

Tried using CCleaner to do a wipe free space, which ran OK

Tried Defrag again, still crashing.

Not sure what to try, or what to do with this at the moment, it's the only machine of a number I am involved with that's pulling a crash. If I defrag the system drive on this machine, it's fine and runs with no hassle, so my suspect is that there is a pattern in a file or index that is somehow confusing defraggler, but there's no indication of anything abnormal in the debug log, even at level 3.

Not even sure any more if there is a problem as such, other than I can't run full defrag on this drive.