Cookies deleted without warning by v2.21.940

CCleaner for Windows CCleaner Windows Bug Reporting
1

I unzipped the portable version into a new folder to compare results with an earlier version in another folder.

I saw no difference at the analysis stage - both versions had several screens of stuff.

I launched Firefox so its 97 MB cache would no longer pre-dominate.

I unchecked "Windows Recent Files" and "Custom Files and Folders" on each.

Both versions upon Analysis showed greatly reduced lists that were identical.

I used the latest version to clean.

It cleaned what it said it would.

PLUS IT TOOK OUT ALL MY COOKIES ! !

I was panic struck, so forgive a slight exaggeration :-

in reality it seems to have left me with "Cookies to Keep",

so it did take notice of that even though I had unchecked the "Custom Files and Folders" in which they are specified.

Does this new version ever restrict its cleaning to what Analysis predicts ?

Does a check box adjustment require the closure and restart of CCleaner, or even a Computer Reboot,

to improve agreement between Analysis prediction and Cleaning Action.

I do not expect similar "actions beyond the call of duty" with the registry cleaning,

but I think I will sit this one out pending advice, and possibly continue with the old v2.20 until v2.22 arrives

Regards

Alan

2

IT IS AN OLD PROBLEM IT IS ALSO IN V2.20 - AND PROBABLY MUCH EARLIER.

If Firefox is NOT running, there is no problem.

Analysis correctly predicts cleansing.

If Firefox IS running, we get the problem

Analysis correctly predicts that cleansing will skip the Firefox cache

Analysis FAILS to predict that cleansing will PURGE the cookies even though Firefox is running.

Because "OPTIONS" was the route to configure "Cookies to Keep" as well is "Custom Files and Folders",

when hundreds of cookies shot up the screen into oblivion I immediately panicked,

thinking that with the "Custom..." option unchecked my "Cookies to keep" would also be ignored,

so it was a tremendous relief when I found that all the keepers had been kept.

My only loss was that because I did not know hundreds of cookies were about to be zapped,

I had no opportunity to see if any of the victims merited a transfer to "Cookies to Keep".

Now I will never know ! !

Having never been guilty myself, but having to pick up the pieces when a programmer colleague lost the plot,

I would guess that an early version of Ccleaner correctly skipped both the cache and the cookies when Firefox ran,

and at some stage an "improvement" enabled actual cleansing of the cookies, but forgot to update the analysis section.

I think I will probably stop worrying about non-analysed cleansing of registry keys ! !

Regards

Alan