Hi,
Like the name says, I am a dummy when it comes to computers. I have been running recuva, to recover lost pictures and files when my computer crashed recently. Everytime I run the program, the computer will suddenly reboot when Recuva tries to read a bad sector. When the computer starts again, it says Windows has encountered/recovered from a serious error. I bought another program thinking it was a software issue. The new program recovered 14,000 pictures for me and skips over the bad sectors. On recovery, the program (recovermypictures) saved all the files but a cluster which I guess was in the bad sector. When it reached that sector, the system rebooted. I reran the recover, then skipped that cluster of pictures and was able to recover everything else.
Is there anything I can do to prevent this from happening? I still want to use Recuva to recover lost data files, but keep having this issue.
Thanks for your help!