computer is in sleep mode after cleaning

CCleaner for Windows CCleaner Windows Bug Reporting
1

Greetings,

I am using an Acer Aspire ES 15 laptop with Windows 10 and latest updates

Software version is: CCleaner Professional Edition V5.11.5408 (64 bit)

I usually do a cleaning at night and have the software setup to shutdown my laptop once it's over. When I get up in the morning the laptop is in some kind of sleep mode and doesn't wake up from it. I have to press the power button for 8 seconds to do a hard shutdown and then everything works again.

Is there a fix for this?

How do I check logs to make sure that the cleaning was completed properly?

Gorin

2

As you have a paid version this entitles you to priority support direct from Piriform.

https://piriform.zendesk.com/hc/en-us/requests/new