Cleaning Cancelled

CCleaner for Windows CCleaner Windows Bug Reporting
1

When running WFS the program always ends with error message "Cleaning Cancelled - This cleaning is incomplete"

The cancellation is done by the program itself, not the operator.

The last bit of the de-bug log is

[15:04:41::357][iNFO ] OnRuleStarted | 3025 | | MS Wordpad

[15:04:41::357][iNFO ] OnRuleFinished | 3025 | | MS Wordpad

[15:04:41::357][iNFO ] OnRuleStarted | 3025 | | RegEdit

[15:04:41::357][iNFO ] OnRuleFinished | 3025 | | RegEdit

[15:04:41::357][iNFO ] OnRuleStarted | 3004 | 3132 | Wipe Free Space

[15:48:49::501][DEBUG] Cleaner - Initializing Stop request...

[15:49:20::206][iNFO ] OnRuleFinished | 3004 | 3132 | Wipe Free Space

[15:49:20::206][iNFO ] OnCancelled

[15:49:20::206][iNFO ] Leaving Cleaning

[15:49:20::206][DEBUG] Cleaner - Finished Stop request

[15:49:20::237][DEBUG] CLEANING CANCELLED - (2680.814 secs)

[15:49:20::237][DEBUG] This cleaning is incomplete

[15:49:20::237][DEBUG] 3.50 MB removed.

[15:50:21::610][iNFO ] Closing application...

[15:50:21::623][iNFO ] Finished closing application

[15:50:21::623][iNFO ] Application Ended

This problem occurs when using CCleaner64 v4.02.4115 on a 250GB partition. The program seemed to work normally several weeks ago so some unknown change must have occurred since then.

Many thanks for any advice forthcoming.

2

Hi bushbaby,

Can you please let me know which drives you have selected for "Wipe Free Space" in Options->Settings->Wipe Free Spaces drives? Also, do you have "Wipe MFT Free Space" checked?

To help us identify which drive is causing the problem, would you be kind to run "Wipe Free Space" for selected drives, but only check one at a time?

Can you also go to Tools->Drive Wiper and run "Free Space Only" for the same drives?

Let us know

Thanks

MrT

3

Hello MrT

All my usage of CCleaner has been with only Local disk (C:) ticked.

Using Tools-Drive Wiper- "Free Space Only" resulted in a successful wipe.

However, when "Wipe MFT Free Space" is ticked the wipe is cancelled before completion, I think cancellation starts when the MFT wipe is completed but before the Wipe Free Space starts.

Thanks for looking into it

Bushbaby

4

I used another cleaning system to wipe free space, but the task was not completed and there is now very little free space left on the C drive. Rebooting doesn't solve the problem.

I am running Windows 7 Home Premium.

Help please.

5

I used another cleaning system to wipe free space, but the task was not completed and there is now very little free space left on the C drive. Rebooting doesn't solve the problem.

I am running Windows 7 Home Premium.

Help please.

try delete the file stated here

6
I used another cleaning system to wipe free space, but the task was not completed and there is now very little free space left on the C drive. Rebooting doesn't solve the problem.

I am running Windows 7 Home Premium.

Help please.

What do you mean another cleaning system. This is not a site for general computer help, it is specially for ccleaner support