Lately when I run cleaner I get a message to close Firefox otherwise Cleaner cannot clear Internet cache, The strange thing is this-the program is closed.Why is this happening? I have the newest version of cleaner. Bob
Double check that Firefox is actually closed by clicking CTRL+ALT+DEL on the keyboard to bring up Task Manager. If you see firefox.exe in the list it hasn't closed yet.
Double check that Firefox is actually closed by clicking CTRL+ALT+DEL on the keyboard to bring up Task Manager. If you see firefox.exe in the list it hasn't closed yet.
Thanks for the reply.I appreciate it.
Double check that Firefox is actually closed by clicking CTRL+ALT+DEL on the keyboard to bring up Task Manager. If you see firefox.exe in the list it hasn't closed yet.
Quick additional note.
Look in "Processes" tab of Task Manager.
Sometimes when Firefox is closed it leaves a process behind, in which case select that process and click "End Process".
Regards
Alan