Cleaner stuck on 4 percent

I have uninstalled reininstalled over and over. It shows what needs to be cleaned, erases all my passwords...errrrr!!! Even though i do not have it set to. But when I go to clean stays at 4 percent never goes anywhere.

:(:blink::angry:

It took me a hour to get in here to post kept saying I did not have permission. Thankfully got here as there is no one else to contact, I wrote Piriform and they said to come here..LOL after I explained i could not get in....well I am now. And hope you can help me, I need to clean my registry ///thanks

Can you say which operating system you are using?

Which browser?

Which version of ccleaner and where did you download it from?

Is this the first time you have used ccleaner?

What does it say on the screen that it is trying to clean when it gets stuck?

Are all you virus /malware programs up to date and scans clean?

Can you say which operating system you are using?

Which browser?

Which version of ccleaner and where did you download it from?

Is this the first time you have used ccleaner?

What does it say on the screen that it is trying to clean when it gets stuck?

Are all you virus /malware programs up to date and scans clean?

Using Vista same as the last 2 years and have been using CCleaner on this PC since then, using IE and latest version from hippo. Have changed nothing. I logged in safe mode with networking and it worked. My son also having the same problem with his XP. My PC is fine, I am a computer tech and everything is clean and all other software and downloads working fine, no problems or notices logged on my PC. It says nothing justs sits at 4%.

If you disable IE History cleaning, what happens ?