On 1/8/24 I received a request to resubscribe to my 2-year subscription for 5 devices. I did so, for $128.05 and it correctly appeared on my credit card statement. On 2/3/24 I another resubscription for 2-year subscription for 5 devices appeared on my credit card for $85.39 which I assume was because I must have been setup for automatic renewal. How do I get my money back for the duplicate payment (preferably for the more expensive one)? I have not been able to find a way to contact CCleaner about this--there is no email address or phone # to call.
Please delete previous entry. I made a mistake and was not charged twice. Wish there were a way to edit or delete post!
Mistakes do happen, good that you found it before taking time trying to chase it up.
It should have told you on your order confirmation/invoice how to contact Cleverbridge or CCleaner if needed.
Support can be contacted by email, it's simply support@ccleaner.com
Or there is a form here to raise a support ticket: https://support.ccleaner.com/s/contact-form?language=en_US&form=general