Hi. I am trying to update w ccsetup515.exe f Win (7) but installation keeps on freezing. Any idea?
Thanx.
What antivirus software do you use
also, have you tried removing the currently installed version?
have you tried install with the PC in Safe Mode?
what about the Slim or Portable builds?
Same problem here
Turned off AV
executed ccsetup.exe 5.15 from desk top
Program stops responding almost immediately
Any help appreciated
R/
I am having the same problem with ccsetup516.exe. It starts to install and then immediately freezes. I have tried this three times with the same result. I use Avast for malware. I am reluctant to uninstall the previous version -- which should uninstall itself as part of the new installation -- because if that doesn't work I will then have neither.
Could I get an official response please? These discussion boards are not a satisfactory way of getting a correct answer to any problem.
I am having the same problem with ccsetup516.exe. It starts to install and then immediately freezes. I have tried this three times with the same result. I use Avast for malware. I am reluctant to uninstall the previous version -- which should uninstall itself as part of the new installation -- because if that doesn't work I will then have neither.
Could I get an official response please? These discussion boards are not a satisfactory way of getting a correct answer to any problem.
you can try slim installer which usually will be release a week after the official release
or you can download portable version and replace ccleaner.exe inside ccleaner folder with the one inside portable archive
download portable version and replace ccleaner.exe inside ccleaner folder with the one inside portable archive
That will work!