RichC
December 24, 2014, 2:36am
1
I can see it executing in Task Manager, but it just sits there. The UI never comes up.
This has happened ever since I installed ccsetup501.exe
Ditto ccsetup 500
I backed out to 415 and it launches a window that says "Intelligent Cookie Scan/Detecting Cookies".... and then hangs
V3.28 runs, but the "RUN CLEANER" is gray and never comes alive (when you mouseover the "Windows" tab it just spins
Environment:
AVG
Windows 7
Have you uninstalled all previous versions of CCleaner first?
Also are you installing CCleaner in the English language?
I'm having a similiar issue.
ccleaner64 v 5.00.5050 works fine
Downloaded and tried to install 5.1 and install goes about 2/3 on progress bar and hangs.
Terminated install with task manager, logged off and tried again same result
Terminated, logged off, noticed that 5.00.5050 was still installed, so I then uninstalled that from control panel
Again tried to install 5.1 with same failure
Logged off and reinstalled 5.00.5050, installed with no issues, runs with no issues
Win 7 Pro 64 bit
amd fx-8350 / 16 gig, nvidia Quadro 600
Norton 360 21.6.0.32
Thank you for letting us know that uninstalling a previous version of ccleaner allowed you to complete the install of the new version.
Thank you for letting us know that uninstalling a previous version of ccleaner allowed you to complete the install of the new version.
I think you misunderstood me. I have NOT been able to install 5.1 even after a full uninstall of 5.05
After trying numerous times, I simply reinstalled 5.05 which works as it had previously and at this point, will hope that the next release will install correctly.
Thanx