CCleaner, Win10 64bit, Recycle bin & USB hard drives

CCleaner for Windows CCleaner Windows Bug Reporting
1

After installing Ccleaner on my Lenovo Win 10 Pro (64bit) laptop it crashed the whole machine while attempting to empty the Recycle Bin which is located on my C drive and the partitions of my external USB 3 hard disk.

After the crash I managed to restart the system and try CCleaner again it crashed the system again while emptying the Recycle Bin.

I rebooted the computer again, uninstalled CCleaner and rebooted again. Then re-installed CCleaner tried again, got the same crash while cleaning Recycle Bin.

Uninstalled CCleaner etc, then emptied recycle bin manually, rebooted, reinstalled and tried again, now CCleaner appeared to be trying to clean files that had been found on the previous analysis of the now empty recycle bin. Again it crashed the system. I could only run CCleaner to completion if I removed the partitioned USB drive. If I connect the USB drive it tries to delete the phantom files that were in the external recycle bin folders on each drive.

Even after uninstalling CCleaner seems to retain the list of files from the original analysis of the recycle bin and tries to remove them even though they have been deleted manually. Is there a cache of some sort that I can clear, so that CCleaner doesn't try to clean these phantom files? It seems as though uninstallin does not remove all of the program settings and leaves a cached cleanup list for the external drive which is reused when the software is reinstalled and a new analysis is attempted.

Look forward to some advice that will get CCleaner back and running properly.

2

Sounds like you have a corrupt recycle bin .

Fix is here (also works on Win 10)

http://www.vistax64.com/tutorials/131294-recycle-bin-corrupted-cannot-delete-file-folder.html

3

Thanks for your reply, i think you were correct but I should have mentioned that I had actually used this method to empty the recycle bin between installs. I.e. I uninstalled CCleaner, rebooted, deleted all the Recycle bin folders on each drive and partition manually, rebooted then re-installed CCleaner.

After the reinstall I started CCleaner and when it came to analyse the Recycle bin as it was running it was relisting deleted files and then it crashed my laptop.

I uninstalled again, and waited to see what replies I had here.

In the meantime, I found my computer started crashing unexpectedly even though CCleaner was uninstalled. It crashed so badly that I had to use the Lenovo repair utilities to fix the solid state hard drive, and then recovered from a restore point prior to the CCleaner install.

Laptop is now stable again but without CCleaner.