Hello CCleaner Team,
I am writing this because your software just acted like a virus on my system. After the latest update, CCleaner deleted over 9,000 essential files without any proper warning.
As a result:
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My Wi-Fi drivers were completely wiped out, leaving me with no internet.
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My game settings (Forza Horizon 5 DLSS, etc.) and OBS Studio profiles were destroyed.
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My MSI Afterburner and RivaTuner configurations were deleted.
I had to perform a full system format and spend hours restoring my backups just to fix the mess YOUR ‘cleaning’ software caused. This wasn’t a cleanup; it was a system execution. I am a dedicated gamer using high-end hardware (Acer Nitro / RTX 4060 / Ryzen 7), and your software almost turned my machine into a brick.
Fix your update protocols before you destroy more users’ systems. I am officially done with CCleaner.
Best regards, A frustrated Acer user.