Hey, right click on the Canon software or clicking "deinstall" under apps usually offers a menue to delete the software. But instead of this CC Installer started, to deinstall itselves! The messages shows a path to F/programes/uninst.exe, where all my programes are installed. Clicking "yes" CC Installer startet to delete F: !!! I forced to stop the process, but some of my programes were lost.
1. Why started CC Installer although I chosed the function of Canon to delete?
2. Why started a process to delete CCleaner?
3. Why started CCleaner to delete F:?
Thanks!
Eddi
![CC1.jpg]()
![CC2.jpg]()
![CC3.jpg]()
Your photos show CCleaner itself being uninstalled, nothing else.
(What Windows version are you using? Those uninstaller messages look 'old style').
Why clicking uninstall for that Cannon app would start to uninstall CCleaner instead I don't know.
It is obviously something that should not happen.
Are you saying that other apps actually got removed?
If other apps have been removed then you should urgently have your machine checked over for malware, or other issues, by an expert.
(It may be a good idea to get this done anyway if it's behaving strangely like this).
Forum rules don't allow us to do that here, but you can get free one-to-one help from trained experts at any one of the following sites:
https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/
https://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-help/
http://www.geekstogo.com/forum/forum/37-virus-spyware-malware-removal/
https://forum.avast.com/index.php?topic=53253.0
Which one you choose is up to you.
They all have trained experts who specialse malware removal, but will check a computer thoroughly for other problems as well, they will take you through things step-by-step.
Be sure to do what they say <em>and only what they say</em> until they give you the all clear.
Only use <u>one</u> help/removal service at once, trying to use 2 at once will interfere one with the other and they will know.