CCleaner Professional V5.83.9050 closes unexpectedly

CCleaner for Windows CCleaner Windows Bug Reporting
1

The app closes itself when I click on the Driver Updater button. Running Win 10 pro.

2

The latest CCleaner version is 5.87.9306

https://community.ccleaner.com/topic/61378-ccleaner-v5879306/#comment-332615

3

Just updated, still closes...

4

What about uninstalling CCleaner, installing the Slim build from here and seeing if that works.

You can just insert your Pro key afterwards under Options..Upgrade to Pro.

https://www.ccleaner.com/ccleaner/builds

5
13 hours ago, dan11 said: 
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		Just updated, still closes...
	</p>
</div>

Hello @dan11, in case the slim build won't help you out please send our team an email at support@ccleaner.com so they could help you out

6

That fixed it ?

7
3 minutes ago, dan11 said: 
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		That fixed it <span class="ipsEmoji">?</span></p>
</div>

Good :)

8

I have the same problem, cannot use driver updater. It shows a red dot.

Many customers have this problem for some time now.

It should have been fixed !

9
3 hours ago, Ger van Kempen said: 
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		I have the same problem, cannot use driver updater. It shows a red dot.
	</p>

	<p>
		Many customers have this problem for some time now.
	</p>

	<p>
		It should have been fixed !
	</p>
</div>

What version of CCleaner are you using? Free or Pro?

Older Free versions may show Driver Updater, but cannot update any drivers so showed a dot to indicate that limited functionality.

With newer versions of CCleaner Pro the red dot simply shows that there have been drivers found to update, if your CCleaner is up to date then it should also show the number of drivers found.

image.png

You can then click the icon and then 'Show drivers' to see what they are, and decide if you want to update any of them or not. 

CCleaner can tell you that there is a later version of the driver(s) that you have - but it can't know if <u>you</u> actually <u>need</u> that later version for your particular computer.

YOU should investigate further just what they are, and you have to decide if you want to update them or not, you may not need that update on your particular computer.

Just updating everything 'blindly' may/can cause problems.

My personal view, and I know that it's shared by many, is that unless you are having specific problems with your computer then leave the drivers alone. 

If you are having a problem and <em>think</em>  it could be a driver that needs updating, then check carefully and update that specific driver.