ccleaner problem

I have an XP Home SP3 system. I just updated to CC Cleaner v2.23.993 this morning. When attempting to clean the registry ActiveX controls, I repeatedly get the following message:

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Windows - No Disk

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Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c

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Cancel Try Again Continue

A couple of things led me to think it might be a corrupted MSIInstaller, so I tried to update to version 4.5. Now I'm finding the following system events:

8/30/2009 11:15 AM MsiInstaller Detection of product '{22B90C20-2697-4790-A95E-56463563F2EF}', feature 'AV_DVP' failed during request for component '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'

8/30/2009 11:25 AM MsiInstaller Detection of product '{22B90C20-2697-4790-A95E-56463563F2EF}', feature 'AV_DVP' failed during request for component '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'

8/30/2009 11:35 AM MsiInstaller Detection of product '{22B90C20-2697-4790-A95E-56463563F2EF}', feature 'AV_DVP' failed during request for component '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'

8/30/2009 11:46 AM MsiInstaller Detection of product '{22B90C20-2697-4790-A95E-56463563F2EF}', feature 'AV_DVP' failed during request for component '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'

8/30/2009 11:49 AM Application Error Faulting application syssvcnt.exe, version 3.0.1.5, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00009823.

8/30/2009 11:49 AM Application Error Fault bucket 1228286286.

8/30/2009 11:50 AM MsiInstaller Detection of product '{22B90C20-2697-4790-A95E-56463563F2EF}', feature 'AV_DVP' failed during request for component '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'

8/30/2009 12:00 PM MsiInstaller Detection of product '{22B90C20-2697-4790-A95E-56463563F2EF}', feature 'AV_DVP' failed during request for component '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'

8/30/2009 12:10 PM MsiInstaller Detection of product '{22B90C20-2697-4790-A95E-56463563F2EF}', feature 'AV_DVP' failed during request for component '{E39DB87F-D2CB-42FF-AAA4-72E708258DC6}'

Does anyone know what the issue might be?

Thanks.

Never mind. It's a bug in v2.23. I reverted back to v2.21, and that solved the problem!

We're looking into this.

MrRon

Hi,

Can you please follow:

http://forum.piriform.com/index.php?showtopic=23924

Thank you